服務條款

購票或者預訂票品服務條款

幫助中心   2019-03-18 13:41:30   來源:圈圈網   1563

購票或者預訂票品服務條款》
  本服務條款適用於所有登陸圈圈網/中國票務在線的用戶,包括個人用戶、團體用戶、單位用戶等。
  圈圈網/中國票務在線,以下簡稱“本網站”。
  登陸圈圈網/中國票務在線的用戶,包括個人用戶、團體用戶、單位用戶。以下統稱“用戶”。

一、服務內容
1.1 本網站所呈現的各類演出項目的票品因項目類型不同,票品價位也不同,屆時本網站會在網站公告、本網站的外設設備及其它媒體等進行公告。
1.2 本網站為用戶提供演出項目及場館項目的票務預售服務,盡量保證最大限度的滿足用戶的預定需求,但要視項目主辦方及場館的情況而定;
1.3 本網站展示的各類演出項目及場館項目涉及的包括但不限於影音視頻資料、圖片資料、軟文資料等均符合中華人民共和國法律、法規的規定;
1.4 用戶明確自願購買並知曉演出項目票務預售票務階段帶有一定不確定性,即各類項目票務預售階段不能保證每位用戶都能獲得票品,但是本網站會盡力幫助用戶協調票務資源。如果用戶不能得到預訂的票品,則本網站會在第一時間通知用戶,並請用戶選擇其他價位的票品或者取消預訂。本網站向客戶及時退還訂票款;

1.5  演出人員&節目單以演出現場為準;
1.6  票品為不記名憑證,請您妥善保管,遺失不補。
1.7  文化體育等演出類門票為觀演/賽資格憑證,全國繫網銷售,與現場座位一一對應,具有時效性。任何退換票行為都將影響劇場方、項目主辦方及其他觀眾的正當權益。請您在購買時務必仔細核對您的訂單信息並審慎下單。

1.8  符合退、換貨時間規定情況下(依據:主辦方通知的因演出取消/延期安排的退票時間、轉場時間段),客戶需將票品 完好無損退回( 如開發票,需將發票完好無損退回),我方將在收到退回商品之日起七日內返還消費者支付商品價款(節假日順延)。
二、使用規則
2.1 用戶在申請使用本網站網絡服務時,必須向本網站提供準確的個人資料,否則,用戶自行承擔責任。給本網站造成損失的,還應該賠償本網站。
2.2 用戶註冊成功後,可以進行相應的購票活動;用戶應當對以其用戶帳號進行的所有活動和事件負法律責任。
2.3 用戶自願同意接受本網站通過電子郵件、手機信息或其他方式向用戶發送的演出信息及相關本網站的其它信息。
2.4 用戶在使用本網站服務過程中,必須遵循以下原則:
  (b) 不得為任何非法目的而使用網絡服務系統;
  (c) 遵守所有與網絡服務有關的網絡協議、規定和程序;
  (d) 不得利用本網站服務系統進行任何可能對互繫網的正常運轉造成不利影響的行為;
  (e) 不得利用本網站服務系統傳輸任何騷擾性的、中傷他人的、辱罵性的、恐嚇性的、庸俗淫穢的或其他任何非法的信息資料;
  (f) 不得利用本網站服務系統進行任何不利於本網站的行為;
    (為了確保廣大用戶的利益,對於異常訂購行為,圈圈網有權取消相應訂單!)


三、版權聲明
3.1 本網站提供的網絡服務內容可括:文字、軟件、聲音、圖片、錄像、圖表等。所有這些內容受版權、商標和其它財產所有權法律的保護。
3.2 用戶只有在獲得本網站或其他相關權利人的授權之後才能使用這些內容,而不能擅自復制、再造這些內容、或創造與內容有關的派生產品。
3.3 轉載必須征得本網站及相關權利人的書面特別授權,註明作者及文章出處“圈圈網”或者“中國票務在線”。凡作者或權利人聲明不得轉載的相關信息,任何單位及個人不得轉載。
3.4 未經本網站授權,任何人不得建立本網站的鏡像。

四、隱私保護
4.1 保護用戶隱私是本網站的一項基本政策。本網站保證不對外公開或向第三方提供用戶註冊資料及用戶在使用網絡服務時存儲在本網站的非公開內容,但下列情況除外且不承擔任何法律責任:
  (a) 事先獲得用戶的明確授權;
  (b) 根據有關的法律法規要求;
  (c) 按照相關政府主管部門的要求;
  (d) 為維護社會公眾的利益;
  (e) 為維護本網站的合法權益。
4.2 註冊個人信息的用戶同意本網站對註冊信息進行善意利用。本網站所提供的服務會自動收集有關訪問者的信息,這些信息包括訪問者人數、訪問時間、訪問頁面、來訪地址等,本網站將使用這些信息來對我們的服務器進行分析和對網站進行管理。
4.3 用戶一旦註冊成功,將得到唯一的用戶名和密碼。用戶須妥善保管您的用戶名和密碼,不得泄漏,否則因此產生的風險和損失由用戶自行承擔。用戶要對以用戶名進行的所有活動和事件負全部責任。用戶可隨時根據需要更改您的密碼。用戶若發現任何非法使用自己的用戶名的情況,請立即告知本網。
4.4 任何時候如果您認為我們違背了上述原則,請發送電子郵件通知我們,我們將盡一切努力,在合理適當的範圍內立即加以解決。

五、合作事項
5.1 本網站可能會與第三方合作向用戶提供相關的網絡服務,在此情況下,如該第三方同意承擔與本網站同等的保護用戶隱私的責任,則本網站可將用戶的註冊資料等提供給該第三方。
5.2 在不透露單個用戶隱私資料的前提下,本網站有權對整個用戶數據庫進行分析並對用戶數據庫進行商業上的利用。

六、免責聲明
6.1 用戶明確同意其使用本網站服務所存在的風險將完全由其自己承擔。
6.2 本網站不擔保網絡服務一定能滿足用戶的要求,也不擔保網絡服務不會中斷,對網絡服務的及時性、安全性、準確性也都不作擔保。
6.3 用戶明確自願購買項目票品,並自願承擔相關購買責任。

6.4 如因用戶自身原因產生的門票快遞錯誤,需由用戶自行承擔責任。

6.5   作為票務代理網站,本網站的責任範圍僅限於保證項目票品符合國家的法律、法規的規定,如發生項目取消或延期等事宜,本網站負責協調用戶與主辦之間的關系,辦理相關的退票手續等;但是用戶的已購票品丟失或損毀的事宜,由用戶自己承擔全部責任。

6.6   如用戶不是通過“選座購買”通道進行的票品購買,最終票品數量視項目主辦方及場館情況而定,正式開票後圈圈網將根據用戶付款先後順序依次配票,可能存在票品不足不能為用戶配票的風險,如最終未能配票,圈圈網承諾全額退款,但不承擔用戶的其他損失。

6.7 因主辦方或者場館方的原因導致用戶已購票品不能履行相應的權利,則本網站不負有賠償責任,但是本網站會盡力協助用戶與主辦方或者場館方溝通協調相關事宜。


七、服務變更、中斷或終止
7.1 如因系統維護或升級的需要而需暫停網絡服務,本網站將盡可能事先進行通告。
7.2 如發生下列任何一種情形,本網站有權隨時中斷或終止向用戶提供本協議項下的網絡服務而無需通知用戶:
  (a)用戶提供的個人資料不真實;
  (b)用戶違反本協議中規定的任何使用規則。

八、違約賠償
8.1 用戶同意保障和維護本網站及其他用戶的利益,如因用戶違反有關法律、法規或本協議項下的任何條款而給本網站或任何其他第三人造成損失,用戶同意承擔由此造成的損害賠償責任。

九、修改協議
9.1 本網站將可能不時的修改本協議的有關條款,請用戶每次購票前仔細閱讀。

十、法律管轄
10.1 本協議的訂立、執行和解釋及爭議的解決均應適用中國法律。
10.2 如雙方就本協議內容或其執行發生任何爭議,雙方應盡量友好協商解決;協商不成時,任何一方均可向本網站所在地的人民法院提起訴訟。

十一、通知和送達
11.1 本協議項下所有的通知均可通過重要頁面公告、電子郵件或常規的信件傳送、手機信息等方式進行;該等通知於發送之日視為已送達收件人。

十二、其他規定
12.1 本協議構成雙方對本協議之約定事項之完整協議,除本協議規定的之外,未賦予本協議各方其他權利。
12.2 如本協議中的任何條款無論因何種原因完全或部分無效或不具有執行力,本協議的其余條款仍應有效並且有約束力。
12.3  因演出活動主辦方或銷售方(圈圈網)導致演出活動取消或門票取消進而導致門票使用者需要退保安心訂票保險的,被保險人授權圈圈網代為處理退保相關事宜。

  民事責任提示:本人已經閱讀並同意訂票服務條款和《安心訂票保險條款》,並已經知悉通過票務交易將產生相應的民事權利、義務關系,如果違反上述服務條款及《安心訂票保險條款》將會承擔相關法律規定的違約責任等民事責任。



1.   Service Content 

1.1         The tickets for various performances presented on this website vary according to the type of project and the price of the products. At that time, the website will announce on the website, the peripheral media and other media of this website.

1.2         Circircles provides users with ticket pre-sale services for performance projects and venue projects, as far as possible to ensure the maximum satisfaction of the user's booking needs, but depending on the circumstances of the project organizer and venue.

1.3         The various performance projects and venue projects displayed on this website include but are not limited to audio-visual video materials, photo materials, soft-text materials, etc., which are in compliance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China.

1.4         The user explicitly voluntarily purchases and knows that the ticketing pre-sale ticketing stage of the performance project is uncertain, that is, the ticket pre-sale phase of each item cannot guarantee that every user can obtain the ticket, Circircles will try its best to help the user coordinate the ticketing resources. If the user cannot get the ticket for the reservation, the website will notify the user at the first time, and ask the user to select the ticket at other price points or cancel the reservation. We will promptly refund the booking amount to the customer.

1.5         The performers and program flow are subject to the live performance.

1.6         Tickets for the event are anonymous certificates, will not be reissued if lost, please keep them in a safe place.

1.7         Tickets for performances such as culture and sports are the performance/certification credentials, which are sold nationwide and correspond to the on-site seats. It is time-sensitive. Any return of the ticket will affect the legitimate rights of the theater party, project organizers and other viewers. Please carefully check your order information and carefully place your order when purchasing.

1.8         In case of compliance with the time limit for return or exchange (according to the refund time and the time limit for the cancellation of the show due to cancellation by the organizer), the customer shall return the ticket in good condition. Returning the amount of money paid by the consumer within seven days (holiday extension)


2.Usage regulation 

                    2.1 When users apply to use the web service of Circircles, they must provide accurate personal information to us. Otherwise, the user is responsible for it. If you cause damage to this website, you should also compensate on this website.

                    2.2 After the user has successfully registered, the corresponding ticket purchase activity can be carried out; the user should be legally responsible for all activities and events carried out by his user account.

                    2.3 The user voluntarily agrees to accept the performance information sent by Circircles to the user via email, mobile phone information or other information about the website.

                    2.4 Users must follow the following principles in the use of Circircles service:

                            (a) May not use the web services system for any illegal purpose;

                            (b) Comply with all network protocols, regulations, and procedures related to network services;

                            (c) Do not use the service system of this website to conduct any behavior that may adversely affect the normal operation of the Internet.

                            (d)You may not use the Service System of this website to transmit any harassing, slanderous, abusive, intimidating, vulgar, or any other illegal information;

                            (e) May not use the service system of this website to conduct any activity that is not conducive to this website;

    (In order to ensure the interests of the majority of users, for the abnormal ordering behavior, Circircles has the right to cancel the corresponding order!)

3. Copyright Notice

                    3.1 Circirclesservice content provided by this website can include text, software, sound, pictures, videos, charts, etc. All of this content is protected by copyright, trademark and other property ownership laws.

                    3.2 Users may only use the content after obtaining the authorization of this website or other relevant rights holders, and may not copy, reproduce or create derivative products related to the content.

                    3.3 Reprinted must obtain the written special authorization of Circirclesand related rights holders, indicating the author and article source "Circircles". Any unit or individual may not reprint any relevant information that the author or the right                                       holder declares may not be reproduced.

                    3.4 No one may reprint the contents of this website without the authorization of this website.


4. Statementof privacy protection

                    4.1 Protecting user privacy is a basic policy of Circircles. This website guarantees that the user registration information and the non-public content stored on the website when the user uses the network service are not disclosed to the public,          

                          except for the following circumstances:

                      (a) Obtain prior authorization from the user;

                      (b) In accordance with relevant laws and regulations;

                      (c) In accordance with the requirements of the relevant government authorities;

                      (d) For the benefit of the public;

                      (e) To protect the legitimate rights and interests of this website.

 

                    4.2 Users who register personal information agree to the good faith use of the registration information on this website. The services provided on Circircles will automatically collect information about visitors, including the number of visitors, visit                               time, visit the page, visit address, etc. This website will use this information to analyze and manage our servers.

                    4.3 Once the user has successfully registered, they will get a unique username and password. The user must keep your username and password in a safe place and do not leak to others, otherwise, the risks and losses will be borne by the           

                          user. The user is solely responsible for all activities and events conducted under the username. Users can change your password whenever you need it. If the user finds any illegal use of their username, please inform us immediately.

                    4.4 At any time if you believe that we have violated the above principles, please send us an email to inform us that the company will resolve it within reasonable limits.

 

5. Cooperation

                    5.1 Circircles may cooperate with third parties to provide relevant network services to users. In this case, if the third party agrees to assume the same responsibility for protecting the privacy of the user as this website, we may provide the user's  

                         registration information to the third party.

                    5.2 Without prejudice to the privacy of individual users, this website has the right to analyze the entire user database and make commercial use of the user database.


6.Disclaimer

                    6.1 The User certainlyagrees that the risks of using the services of Circircles will be entirely borne by him.

                    6.2 Circircles does not guarantee that the network service will meet the requirements of the users, nor guarantee that the network services will not be interrupted, and the timeliness, security, and accuracy of the network services are not  

                          guaranteed.

                    6.3 The user explicitly purchases the event ticket to act for oneself and voluntarily assumes the relevant purchasing responsibility.

                    6.4 If the ticket delivery error is caused by the user's own reasons, the user is responsible for it.

                    6.5 As a ticketing agency website, the scope of Circircles is limited to ensure that the event tickets comply with the laws and regulations of the country. In case of cancellation or extension of the project, Circircles is responsible for coordinating  

                          the relationship between the user and the organizer. Refund procedures, etc.; however, the user’s own lost or damaged items are the sole responsibility of the user.

                    6.6 If the user does not purchase the ticket through the “selection purchase” channel, the final number of tickets depends on the organizer and the venue. After the official public sale, Circircles will arrange in the order of the user pays to  

                          proceed tickets delivery. If the ticket is not finally available, Circircles promises a full refund but does not bear other losses from the user.

                    6.7 Due to the reasons of the organizer or the venue, the user cannot purchase the ticket and the corresponding rights are not fulfilled. However, Circircles will try its best to assist the user to communicate with the organizer or the venue.

 

7. Amendment, Suspension or Termination

                7.1 If suspending service is required for system maintenance or upgrading, Circircles will notify users in advance on banner notice.

                7.2 In the event of any following circumstances, Circircles reserves the right to suspend or terminate the service under this Agreement without notice:

                    (a) Inaccurate personal information is provided

                    (b) The provisions under this agreement are violated

 

8.     Breach Compensation

                       8.1   Users agree to protect and maintain the interests of Circircles and other users, and will be liable for the breach compensation as a result of violating relevant laws, regulations or any provision under this Agreement.


9.     Amendments to Agreement

                       9.1   Circircles retains its right to modify, suspend or terminate any service without notification.


10.   Laws and Regulations

                       10.1 The Laws of the People's Republic of China shall prevail when dealing with the conclusion, implementation and interpretation of this Agreement, and any dispute or settlement arising thereof.

                       10.2 Where the parties have any disagreement as to the implementation or interpretation of this Agreement or its execution, both parties should settle such disagreement through friendly consultations; where negotiation fails, either party shall only bring a court action 

                               in the People's court located in their domicile.

        

11.   Delivery Notification

                       11.1 Any notice or communication delivered under these Terms and Conditions, sent by post, email, phone message or announce on website shall be deemed to have been received by the Customer.


12.   Other Regulation

                       12.1 Where Circircles does not exercise or execute any right or provision under the Agreement, such act or non-act shall constitute a waiver of any such right.

                       12.2 If any portion of this Agreement is found to be invalid or unenforceable, the remaining provision shall remain in full force and effect.

                       12.3 Where an Event is cancelled or rescheduled by the organizer or by Circircles and leads to ticket holders to make a claim from the ticket insurance, the insurant is authorized Circircles to administer and process insurance claims. 

                       12.4 In the event of any conflicts between Chinese and English version, the Chinese version prevails.

        


本周熱讀
會員評論(2)
fb_7af1886768
2019.07.04
我也是!我支付後今天卻突然顯示訂單取消了?怎麼一回事,我訂單號是1921 請負責人出來解話好嗎?
0 0
CIR_20198684142
2019.04.01
我支付後卻訂單取消了怎麽辦,訂單號是1579
0 1
0.084822