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（1）什麽事電子票 電子票是一種票品形態，它是一種非紙質票形態的票品，顧客購買電子票品後，無需經過配送環節和確認環節。 (1) What is an E-ticket? An e-ticket (electronic ticket) is a paperless digital ticket skipped the ticket delivery process. Usually, it requires an exchange process of physical documents. You might exchange your e-ticket with on-site ticketing machines and supporting staff, subject to different performance type and venue. Tickets are considered as valid once it has been generated. Tickets are not changeable and non-refundable due to any reasons other than events of force majeure, performance delay or cancellation.
（2）當您選擇二維碼電子票訂購成功之後，會將二維碼電子票發送到您的手機上。你可以通過短信的訂單號和密碼進行獲取。如遇特殊情況手機無法獲取，可直接登錄"我的訂單"進行二維碼打印獲取。根據不同類型的演出，可通過換票設備或現場工作人員協助換票，或到演出所在城市上門換票。 (2) While you have successfully purchased an item, the e-ticket with a QR code will be sent to your phone. You may retrieve your ticket with the order number and password that sent to your phone. In case of special circumstances, you may log in to “My order” to print out the QR code. You might exchange your e-ticket with on-site ticketing machines and supporting staff, subject to different performance types and venues. |
